MvdM
Marius van der Merwe
1 reviews | Active since Nov 2011
25 Mar 2025, 16:08
I am trying to install the Capitec app on my new phone
I am trying to install the Capitec app on my new phone. To do this i must verify myself by taking a selfie on the app. This never works and i am thus unable to open my bank app on my new phone. Capitec tells me that i have to go to the bank which is 80Kms from me. I told them that if they make me go to the branch, i will go there to close my account!
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Capitec Bank's replyOfficial
25 Mar 2025, 16:35Good day Marius.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Mar 2025, 16:35
Official
Good day Marius.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank