I am so dissapointed with Vryheid Branches!!!! Attention is needed as they do as they please

Good Morning Team

I am Sithembiso Mchunu residing in Vryheid, I have been a client for Capitec for years But it has come to my attention that Capitec staff members in Vryheid, especially at Checkers center are so disrespectful and have now been hiding behind load shedding Not to assist us. They tend to give their friends special treatment even if you came first;

Yesterday I was at the above branch, around 14:55 they told me they won’t assist me because Load shedding is about to start at 15:00. I waited inside the branch up until 15:30 but the lady Assisted someone who came after me, I queried that and She was so rude to me, I heard that it was Her Aunty, I asked for branch Manager She was nowhere to be found

Regards S Mchunu *** (Account number) *** (Cell)