I am not happy with there service at all

I am not happy with there service at all. Battling from October 2023 just to order my banking cards online. Called them, they promised to call me back the next day, its 3 months later still no one called me. Then i signed up for digital ID banking and have been batling for 1 month now to be able to log into my account. Daily phone calls, daily promises to call me back. Up to date Im still not able to connect to my online banking. Hopefully todays call will be of assistance. Not impressed at all..