I am getting Unforgivable treatment

<p>On April 5th 2017 a person contacted Capitec and claimed my account with them was being used **********ly. Without any investigation or contact to me as the account holder my account was immediatly blocked with a few thousand rand in it. When I phoned I was first told it was because I used my account for business and I must send an email stipulating that I won't use my account for business again. (I had a online beauty products business, ruined and closed due to this) I did the email. Then after numerous calls, rivers of tears and countless emails I was told my account will not be released again. Fine so I started emailing them requesting an explanation to where the funds are that is in that account. Dead silence. Two days ago it was agreed that the person who is responsible for my account being blocked would take part stock and part refund. I emailed Capitec authorizing the amount to be refunded to the person. I cc'd this person. Now here's the best part, Capitec emailed her with a response that the funds in my account was utilized! I do not get an email and today when I emailed them demanding an explanation to where the funds went... I also stated that I will lodge a complaint on 'hellopeter' and email all relevent emails pertaining to the CEO, Mr. Gerrie Fourie ********** <p>Almost instantly I get an email stating that Capitec nor any staff member will take anymore request from me as the investigation on this matter is closed!!!</p> <p>Excuse me?!</p> <p>Closed! They never contacted me, they did not respond to eleven emails, no explanation to date regarding my money in my account and now I must just shut up and go away.</p> <p>Mrs. Ilze Gagiano and Neo was the two people the complainant telepathically spoke to and they just blocked my account. No contact nothing. The 3 month time frame is coming up on the 5th of July then my account goes dormant and Capitec may keep my funds!</p> <p>How many more of your 9million customers are being treated this way??</p> <p>I want my funds in my account and then you may keep your account.</p> <p>Yvanda Camarinha.</p>