KK
Kagiso K

1 reviews | Active since Nov 2021

01 Dec 2023, 01:25

I am fed up with capitec

My name is Jabulane mashiane my contact numbers are ***. I've been banking with capitec for more than a year now. As a small business man, a transporter where I don't get proof of payment. They now freezed my account saying they need a proof of payment before they open my account. I don't mind them closing my account but why freezing it as I have left with some little cash. All this time and past time I've been using it, they never demand my proof of payment and I am not getting much money. Capitec must refund me and close my account as they are not friendly and not in need of my service. I am very disappointed with them, they are a very bad financial solution as they say. Capitec is a ****

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Dec 2023, 08:34
Official
Good day Jabulane 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank