I agree with Viceroy on Capitec

Capitec is in breach of our agreement again! I agreed on payments to be deducted on the 25th of every month when my salary is paid and not the 22nd. This bank is causing a major inconvenience in my life. This is unacceptable practice.

I agreed that payments must be made on the 25th but I understand if it falls within the weekend or public holiday. I just don't understand why deductions would be made so early on a Thursday when salaries haven’t been paid. I have been reporting this issue since I took a loan with you in September 2017!

I first reported it on 21 September 2017 to ********** and then again on 24 October 2017 and 14 December 2017 to **********

You are in breach of our agreement and have no right to deduct money from my bank without me giving consent. Not even a call from your customer service to inform me.

This is a warning. I will block you from accessing my bank and do an eft payment every month if you keep pushing me.

I will not tolerate this bad customer service anymore.

This is the same exact nonsense that the Viceroy report said about this bank “abusing the debit order system to ensure its debits took priority over other lenders.”

Now what am I suppose to do now that you have taken money in my account before the time? Do you not care that my salary is not yet paid? Now I cannot cover my daily expenses because I'm out of funds due to Capitec's greediness.