JM
Judith M
1 reviews | Active since Aug 2020
17 Jul 2023, 15:33
Hurting Client
I opened a Business account in 2021 with Mercantile Bank, it was not user-friendly to make deposits at Capitec atm's, carrying business cash around, was very much annoying, and I ended up closing the account. In December 2022, assuming their service is improved, I app**** for opening a new business account, as I speak I cant access my online banking, I am referred from pillar to post about getting a business card from CCD COURIERS SINCE DECEMBER 2022. .I am hurting as it is time-consuming to run around
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Replies (3)
Capitec Bank's replyOfficial
17 Jul 2023, 16:19Good day Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Business Banking
Kind regards Capitec Business Banking
Best regards,
Capitec Bank's reply17 Jul 2023, 16:19
Official
Good day Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Business Banking
Kind regards Capitec Business Banking
Best regards,
JM
Judith M's updateReviewer Update
17 Jul 2023, 17:08Hello Capitec Business Banking
Thank you for your quick response, I have received a call from a business banker, hoping to resolve my challenge.
Kind Regards
Ms. Judith Makupula
Thank you for your quick response, I have received a call from a business banker, hoping to resolve my challenge.
Kind Regards
Ms. Judith Makupula
JM
Judith M's update17 Jul 2023, 17:08
Reviewer Update
Hello Capitec Business Banking
Thank you for your quick response, I have received a call from a business banker, hoping to resolve my challenge.
Kind Regards
Ms. Judith Makupula
Thank you for your quick response, I have received a call from a business banker, hoping to resolve my challenge.
Kind Regards
Ms. Judith Makupula
Capitec Bank's replyOfficial
19 Jul 2023, 10:16Hello Judith M
In response your complaint, kindly refer to our telephone conversation held on 19 July 2023 / email correspondence sent to you on 19 July 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 July 2023 / email correspondence sent to you on 19 July 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Best regards,
Capitec Bank's reply19 Jul 2023, 10:16
Official
Hello Judith M
In response your complaint, kindly refer to our telephone conversation held on 19 July 2023 / email correspondence sent to you on 19 July 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 July 2023 / email correspondence sent to you on 19 July 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Best regards,