YA
Yvonne A

1 reviews | Active since Mar 2016

31 Jan 2024, 12:11

Hurt

I’m writing this with a painful heart that Capitec decided to close my account without any reason, mind you there’s my money in the account and I’m strunded I can’t do anything or go anywhere I need to leave PE now I have gone to the ziyabuya branch they cannot do anything! Please help me

0
Replies (3)
Capitec Bank
Capitec Bank's reply31 Jan 2024, 18:32
Official
 Good day Yvonne

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank 
YA
Yvonne A's update02 Feb 2024, 10:01
Reviewer Update
You guys have contacted me yesterday saying you will come back to me today and yes you did but branch in King Williams Town still cannot do anything about this whereas you promised to have sorted it out, come one
Capitec Bank
Capitec Bank's reply05 Feb 2024, 09:49
Official
 Good day Yvonne

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank