AS
Ayanda S

1 reviews | Active since Jun 2014

04 Nov 2016, 21:36

Hugely dissappointed with 14 Day Cheque Clearance

<p>I learned at the Randburg branch that it takes 14 Days to clear a cheque. Could not even get an option to get special clearance on a guaranteed cheque. It's too ridiculously long ... messing up my PhD study plans abroad. </p> <p> </p> <p>I thought this bank was progressive but this is unfortunately very very regressive. Ancient even ... unacceptable and a misfit for Capitec.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Nov 2016, 11:44
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank