AS
Amith S

1 reviews | Active since Dec 2010

25 Feb 2021, 11:26

How hard is it to pull a settlement letter from Capitec?

Attempting to get a settlement letter from Capitec is such a strenous process. I have attempted using email and telephone calls for the past two days and I have been unable to draw a settlement on a loan I have with them. Does Capitec dislike having the money owed to them, being paid???

0
Replies (3)
Capitec Bank
Capitec Bank's reply25 Feb 2021, 11:50
Official
Good day Amith

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
AS
Amith S's update26 Feb 2021, 11:47
Reviewer Update
Good day,
A gentleman by the name of Alex Zel Kannemeyer provided me with exactly what I required. Thank you so much for that, it is much appreciated.
Capitec Bank
Capitec Bank's reply26 Feb 2021, 12:38
Official
Good day Amith

We apologise for any inconvenience caused by the matter.
Thank you for your response.

Kind regards
Capitec Bank