KM
Kharoline M

1 reviews | Active since Oct 2011

03 Jul 2020, 01:30

How does a client get service????????

Paying clients deserve a response!!!!! I have been to the Capitec Fourways branch in May then I called the call center and they couldn't help me get a copy of my loan agreement. Then I filed a Hello Peter complaint and Abigail van Wayngart continues to ignore me ALL because I am trying to reinstate my debit order and discuss my loan. What does a Capitec client have to do to get service at Capitec?????

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Jul 2020, 09:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,