How do you lock you patrons in the Branch

Please can you explain how you can lock you patrons in the branch when you are being serviced by your cash suppliers??????<br> <br> Some of them have got appointments and you have now made Mrs June Conradie late for her appointment in Midrand and who is going to pay for my time spending almost 20 min the PHONE <br> <br> This is nonsense I want someone from head office to call me to explain this nonsense!!!