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Bulelwa M
1 reviews | Active since Nov 2020
23 Aug 2024, 09:21
How did this happen?
Am disappointed with Capitec for approving a debicheck mandate on my account without my consent. I did not approve any Debicheck from Platinum Life, I completely refused it. and yet I received an sms from Capitec for a debicheck mandate that I did not approve. Aren't you suppose to be protecting your clients? Very disappointed.
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Replies (2)Capitec Bank's replyOfficial
23 Aug 2024, 11:08Good day Bulelwa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply23 Aug 2024, 11:08
Official
Good day Bulelwa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
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Bulelwa M's updateReviewer Update
23 Aug 2024, 15:16Please.... and thank you!
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Bulelwa M's update23 Aug 2024, 15:16
Reviewer Update
Please.... and thank you!
