How Capitec ruined my last few months...

Some of this is my fault, however you have to read this review and my story with Capitec...read the end for the best part of this **** show... If you work at Capitec.. Please fricken help... This bank has been absolutely pathetic in terms of helping me out with this situation. I had received a payment into my account that wasn't meant to be there in the first place, and I had given my bank information to the wrong people so they found out about this, and now I have to pay back the money which I fully understand.. But... I went into the bank to try and sort it out, the lovey lady had agreed to put through a debit order so that I wouldn't have to pay the money back all at once concidering they took my little bit of savings when taking back the original money that went in. A few days later, they took out money that my boyfriend had kindly sent because I had zero.zero left in my account. They took that as well. I have been into the bank so many times and called the branch so many times that I think they should honestly compensate me for everything I have had to do, they have done nothing to help me and this is the best part... I didn't get my sallery but there was a payment that came through as an 'adjustment'. When I went into the bank they told me straight up that they put this money in my account so that my credit score doesn't make THEM AS A BANK, LOOK BAD... so it was only to save their sorry asses... The lady at the bank didn't bother putting through my debit order, I haven't had a salary in 3 months, all the money that goes into my account I don't see, my salary DIDN'T EVEN COME THROUGH as a payment to my account which I will NEVER get back, so they tell me... Because they can't 'see it' on their side.. And I have spent so much money on my side that I don't even have, to pay for airtime and Uber money, that I've spent almost 2 Grand believe it or not... So anyway, the most recent news was that I can atleast get some of my money back in 2-3 days as it's being investigated... Ya, so that was almost 2 weeks ago, 2 days my ass... And I've got no money left so I have resorted to writing ****ty reviews on the internet because I can't afford to go into the bank... Last thing... When trying to explain on a call from Capitec, I cried and pleed and complained to the man on the other end of the phone to please ACTUAL HELP ME SORT THIS OUT... Because I have no money etc, no food etc, no Uber money for work etc.. And his reply was... Nothing, I said hello can you hear me, and he said.. '' Sorry what did you say''.. Great customer care Capitec, I work in customer care and I know that even that is a ****py thing to do... Thanks for reading...