How Capitec Bank Tellers insensitively handle a victim of Friendly ***** for the last 3 months.

Capitec Bank's Tellers have not only acted unprofessionally but also acted insensitive, unkind and displaying an inability to have sympathy, empathy or concern for Capitec losing clients and being forced to shut their doors. I have been a victim of what the Tellers are calling Friendly ***** - a hacker accessing my Banking app to make payments, load debt orders, pay for Uber / Taxify and add virtual money to their PlayStation and ITunes accounts. I have done what was suggested and changed all my pins, but due to their lax security I am still losing money. I have roughly lost R8000 out of my Capitec Account and Capitec Bank Tellers think my predicament is hilarious and is refusing to follow Capitec Bank protocal which is immediately issuing the client with a new fully functional Bank account and card. Instead, I have had to place my salary into a friend's account and risk losing money to pay for an important Debt order. I tried to talk to the Teller about the fact that I need to pay legal services so I can't just sit with no Bank Account for 2 days or use my friend's account forever. The Teller was giggling her head off as I deposited the debt order amount into my account. As I have been a victim of Friendly ***** and Capitec Bank Tellers just pulling up their shoulders causing me lots of suffering - I want to say that I am starting to regret leaving Nedbank. Nedbank has high banking fees but if the staff acted like the Capitec Tellers - a client could at least see a manager, who would give their clients a reason to stay.