Horrific service always

Good afternoon

I would like to report the following consultants

Palesa refused to take me through my statement she said I can do it on my own the way she will be doing it

Bontle Zuma _ she 1st blind transferred me to Complaints Dept whereas I told her not to as I don't have enough airtime she forcefully transferred me without my permission , I got through to her again , she refused to help and told me to go to the branch, I requested to speak with her Supervisor , she placed me on hold until my airtime was exhausted

I got through to Zhaun who deals with escalations and he refused to call me back as my airtime was depleted .

The above one is worse he's unable to assist but he's dealing with escalations

I am disgusted by your pathetic service, *********** agents who are useless and have no telephone etiquette

I am looking for a transaction history or audit trail of all the payments that I have made to ***** undisclosed _ please refer to email I sent From the time I have started making payments , you need to sort your data according to the beneficiary names I have given that's not a rocket science for crying out loud

Please email them , to ***, I don't have airtime I have used closed to 100 worth of airtime , I am really up to here closing my account , due to horrific service I have been getting from this bank

Can I contacted asap on ***

I also publish this on social media

Thanks

NNcana