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Haj A

1 reviews | Active since Dec 2015

19 May 2020, 13:37

Horrible Wait Times!

I have been on hold for the last nearly 2 hours, after calling the number ***.

Can I please have someone call me as a matter of urgency, as I can no longer hold on.

I will be available from now until 2pm & then again from 2:30pm until 3:30pm today. I am available tomorrow morning from 8:30am until 10am.

Thank you

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 May 2020, 15:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank