AM
Aphiwe M
1 reviews | Active since Mar 2022
21 May 2026, 16:12
Horrible system
Capitec system has failed this past weekend. On the 15 of May I made an immediate payment transfer from my Capitec account to Standard bank account. To my surprise the money did not reflect but it left my account and also I was charged for the transaction. I made another transaction still it not report on today it has reflected 6 days later
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Capitec Bank's replyOfficial
22 May 2026, 06:04Hello Aphiwe, thanks for reaching out. We are sorry to learn about what happened. Please reach us on one of our secure channels for us to look further into your query.
📞 Call Centre (24/7)
***(within South Africa)
WhatsApp Banking
Save this number: +***5
Send “Hi” on WhatsApp to get started.
Mobile App
Use the Capitec Bank app to:
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Manage accounts
Report issues
Branch Visit
Visit any Capitec branch nationwide
Best regards,
Capitec Bank's reply22 May 2026, 06:04
Official
Hello Aphiwe, thanks for reaching out. We are sorry to learn about what happened. Please reach us on one of our secure channels for us to look further into your query.
📞 Call Centre (24/7)
***(within South Africa)
WhatsApp Banking
Save this number: +***5
Send “Hi” on WhatsApp to get started.
Mobile App
Use the Capitec Bank app to:
Chat with support
Manage accounts
Report issues
Branch Visit
Visit any Capitec branch nationwide
Best regards,