HORRIBLE SERVICE FROM CAPTIEC,AGAIN!!!!!!!!!

<p>I called in wanting to make arrangements for them to debit me early this month. I spoke to a rude female by the name of Sonti at 15:15 today. She asked me to confirm my address in Emalahleni and i told her i no longer live there and its been years. i asked her to choose other security questions ( like her other co worker did), but she rudely told me she cant and that i must just go to the branch!!!!i told her if she cant assist , then id like to speak to her supervisor.This person had me waiting on thwe line for 15 minutes. i eventually hung up.This girl was arogant and ****y.I cant tolerate such poor service!!!!</p>