Horrible Service

I went to capitec bank kagiso accompanying my brother to update his fica and their so called host with a stinking attitude named khensani told me that I have to wait outside, as if it's a norm to give people such indecent treatment. I have a backache condition which doesn't allow me to stand for long periods and here I was standing outside capitec bank even though there were available sits inside the branch. As a national financial institution I found this appalling that she could treat people with such arrogance, given that the person you treating so badly is your potential client