PN
Phathiswa N
1 reviews | Active since Feb 2020
02 Apr 2026, 14:22
Horrible service
I cancelled my funeral policy with them on the 20th, and I have been battling with them since then for a cancellation confirmation, which is required by my new insurer to waive the waiting period. I fail to understand why cant they manually write the letter if their system fails to generate it.
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Capitec Bank's replyOfficial
02 Apr 2026, 14:39Good day Phathiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Apr 2026, 14:39
Official
Good day Phathiswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank