Horrible Service
On the 28th of December 2022 I went to a Capitec in Ermelo Mall the ques was very long I waited for a long along with with customers I went to the lady who was managing the quematic system at the time i asked why was the customers not informed of was going she gave attitude and looked the other let me talk to myself fortunately a gentleman came and assisted but lady continued being rude this is not way to treat paying customers Capitec please deal the service we get at that Branch
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Replies (2)
Capitec Bank's replyOfficial
28 Dec 2022, 20:08Good day Thando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply28 Dec 2022, 20:08
Official
Good day Thando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
's updateReviewer Update
30 Dec 2022, 17:59Capitec has not attended to the complaint that I logged meaningw that they are condoning to bad customer service that they staff members gave along with customers that were present on the day
's update30 Dec 2022, 17:59
Reviewer Update
Capitec has not attended to the complaint that I logged meaningw that they are condoning to bad customer service that they staff members gave along with customers that were present on the day