NV
Nicole V
1 reviews | Active since Jun 2020
29 Sept 2020, 14:57
Horrible service
I called about three times from monday Monday till today asking to reserve a 99 from Netflix which I I canceled so long ago. And you guys cant help. Seriously !!! I am putting you on social for the disgusting service you have !!! And closing this stupid ass account
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Capitec Bank's replyOfficial
29 Sept 2020, 16:19Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Sept 2020, 16:19
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank