Horrible service

I was at their branch today (03/10/2020) in Hlahatsi, Katlehong. The service, or lack thereof, that they provided was horrible. I went there to make a cash deposit and I was told that the deposits are only done at the ATM, they have four ATM’s and only one of them had the deposit system working. I had to stand in the queue for 30 minutes and then we were told that the one ATM that we had to use to make our payments was full, what the hell? How do you have an ATM that is supposed to “take deposits” not do what its supposed to do? Month end? Four ATM’s not working? They really need to pull up their socks. Just because we’re in the township doesn’t mean we must be subjected to mediocre service.