Horrible service Capitec bank
Capitec Ekhaya Shopping centre it doesn't even deserve a star, I've been sitting here for the past hour and there are only 2 consultants that are working Capitec services is very bad, in fact its horrible
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Replies (4)
Capitec Bank's replyOfficial
23 Dec 2019, 15:20Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Dec 2019, 15:20
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Dec 2019, 09:47Good day Mapaseka M
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. ***
Kind regardsCapitec Bank
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. ***
Kind regardsCapitec Bank
Capitec Bank's reply27 Dec 2019, 09:47
Official
Good day Mapaseka M
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. ***
Kind regardsCapitec Bank
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. ***
Kind regardsCapitec Bank
's updateReviewer Update
09 Jan 2020, 15:51Thank you very much for making an effort of calling me, much appreciated
's update09 Jan 2020, 15:51
Reviewer Update
Thank you very much for making an effort of calling me, much appreciated
Capitec Bank's replyOfficial
22 Jan 2020, 08:20Good day
We were unable to reach you telephonically and therefore sent you feedback via email.
Kind regards
Complaint Management
Capitec Bank
We were unable to reach you telephonically and therefore sent you feedback via email.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply22 Jan 2020, 08:20
Official
Good day
We were unable to reach you telephonically and therefore sent you feedback via email.
Kind regards
Complaint Management
Capitec Bank
We were unable to reach you telephonically and therefore sent you feedback via email.
Kind regards
Complaint Management
Capitec Bank