MN
Mduduzi N

1 reviews | Active since May 2022

08 Sept 2022, 15:24

Horrible Service at CAPITEC The Glen

I had a bad experience with Capitec The Glen branch. I was forced to sanitize my hand before I could enter. Jesse the person who was at the door told me if I do not sanitize then I would not enter. He even told me to use my own sanitizer if I do not want to use theirs. I have called their call center but even now I do not have the response from them. This is the most horrible treatment that you can get from the bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Sept 2022, 19:22
Official
Good day Mduduzi

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank