Horrible service at Capitec Bank, madness!

<p>In an attempt to get re-activate my dormant account with the Bank, a lady by the name Noko, asked for the required docs a valid ID document together with my insurance coversheet (for FICA) from Miway Insurance, this cover sheet originally consists of 8 pages, however the 2nd page has the Names& Surname, ID number, Residential address(most importantly), Policy number fields among others, so reasonability, i only print that second page. I was told that I wouldn't not be helped, unless I bring the rest of pages (And those pages have got nothing to do, my residency they just stipulate the t&cs of the insurance, which i consider irrelevant).</p> <p>What sense it this?</p> <p>If you're worrried about authencity, why not speak to the insurer with my permission, or request me to forward the receipt email from the insurer? Instead of helping out a client all they do is complain about the extended work hours.</p> <p> </p> <p>Keep your bank, and I'll keep my money.</p>