1 reviews | Active since Feb 2021
Horrible service at capitec bank Game city
The service at capitec bank in game city is pathetic, I visited the bank yesterday to bank my coins, the lady that was a teller looked very frustrated when I told her what I was there for, she asked me to wait and went up and down. The next thing she came with some guy I assume he is a manager and I was told that I should go to the other bank because my coins were not sorted correctly. I asked for money bags so I can sort my coins and they didn't have.
I went back home and got money bags from a friend, sorted my coins and today at the very same bank, I am told that they cannot take my coins because their safe machine is full. To make things worse the guys who was helping on an entrance gave me a very horrible attitude .
I am very disappointed and ****ed off
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
