Horrible Service

I deposited money on the 26 April. There was a network error at the ATM. I report the incident and tracked via whatsapp from the 28th April til 12 May 2023. I’ve called a numerous times speaking to Zweli, Nikho,Tebogo(the manager), Jaden just to name a few of the agent. All of them tell me Kim is still investigating the matter. Someone will contact me, to this day no one has contacted me or gave me feedback on this matter.

I’ve moved the rest of my savings to my primary bank because my money is not safe.