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Brent M

1 reviews | Active since Jan 2021

05 Jan 2021, 12:42

HORRIBLE SERVICE

I logged a case with Capitec Bank last week already. I was sent a ref no *** but have not been contacted yet. I keep calling but the staff take so long on the phone I keep having to buy more airtime. Money was withdrawn from my account and I discovered after that my bank card is missing. Please can someone call me. I have sent an email about this and nobody has emailed me back what is going on? Am I not being treated as important???

0
Replies (6)
Capitec Bank
Capitec Bank's reply05 Jan 2021, 13:34
Official
Good day Brent

 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank 

BM
Brent M's update07 Jan 2021, 10:56
Reviewer Update
I have still not been contacted, what a h
BM
Brent M's update07 Jan 2021, 10:57
Reviewer Update
I have still
BM
Brent M's update07 Jan 2021, 10:57
Reviewer Update
I y
BM
Brent M's update07 Jan 2021, 10:59
Reviewer Update
I have still not been contacted, what a horrible bank to deal with. What is happening Capitec
BM
Brent M's update08 Jan 2021, 13:18
Reviewer Update
Look at today's date and I still am waiting for Capitec to contact me. What the hell is going on there.?