LG
Litha G

1 reviews | Active since Jul 2015

12 Mar 2023, 10:44

Horrible service

Be careful when using Capitec ATM machines, I went to withdraw an amount of R110 at an Capitec ATM machine at Balfour Park in Vincent East London and only R40 came out, I reported the incident at the Capitec branch in Vincent East London. After waiting for 6 days I was told that I won't be refunded, you got your money. Worse service ever. I can't even use my card In my own bank anymore.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Mar 2023, 10:50
Official
Good day  Litha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank