LS
Livhuwani S
1 reviews | Active since Dec 2017
21 Nov 2019, 14:19
Horrible service
What a horrible and unprofessional service I just received from Capitec Morningside, I get there and the staff is just at the door having chit chat not knowing of what and next thing I tell them I want to deposit money into my account they tell me i should use the atm I’m telling them it’s a lot of money they just keep quiet and point the machine I mean really who deposits 30k at an atm.. I just took my money and put it into my FNB account.. for such a new branch how can you give this horrible service, Woodmead always gives me the best service all the time when I go there Wether it’s a query or deposit.. this Morningside one is just bull****
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Replies (1)Capitec Bank's replyOfficial
21 Nov 2019, 14:26I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply21 Nov 2019, 14:26
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
