PV
PAULUS V
1 reviews | Active since Jul 2019
08 Apr 2026, 15:53
Horrible service
I transferred R3000 my Capitec account to a tymebank account on the 30th of March 2026 but till today the money has not reflected,I am very disappointed with the service
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Replies (2)
Capitec Bank's replyOfficial
08 Apr 2026, 16:41We are really sorry for the frustration this has caused and we understand how disappointing it is when money does not reflect as expected.
Thank you for your patience.
We can confirm that the payment was successfully sent from your Capitec account. Interbank transfers to another bank can take up to 48 hours to reflect, depending on the receiving bank’s processing times.
To make this easy for you, we can assist with a payment trace to confirm exactly where the funds are.
For security purposes, please confirm your full name and ID number so we can verify your details and check what happened.
Capitec Bank's reply08 Apr 2026, 16:41
Official
We are really sorry for the frustration this has caused and we understand how disappointing it is when money does not reflect as expected.
Thank you for your patience.
We can confirm that the payment was successfully sent from your Capitec account. Interbank transfers to another bank can take up to 48 hours to reflect, depending on the receiving bank’s processing times.
To make this easy for you, we can assist with a payment trace to confirm exactly where the funds are.
For security purposes, please confirm your full name and ID number so we can verify your details and check what happened.
Capitec Bank's replyOfficial
08 Apr 2026, 18:14Please contact us on WhatsApp so that we can help you trace the payment. We look forward to assisting you.
Capitec Bank's reply08 Apr 2026, 18:14
Official
Please contact us on WhatsApp so that we can help you trace the payment. We look forward to assisting you.