ZR
Zandalee R

1 reviews | Active since Apr 2018

02 Oct 2018, 09:26

Horrible service

Utterly useless and unprofessional customer service. If a customer asks for telephone calls at a certain time they ignore the request and if they cannot reach you they close your query. When you call to enquire they are rude and have a bad attitude. Horrible experience.

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2018, 10:24
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank