IB
Isaac B
1 reviews | Active since Mar 2017
02 Oct 2020, 18:27
Horrible service
Poor customer service from the branch consultant at the grove mall, I went to the branch with my wife to open an account and was told that only 1 person at a time can be assisted even though I explicitly explained that I want a family cover that's why we are together and refused to assist us.
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Replies (1)
Capitec Bank's replyOfficial
05 Oct 2020, 10:44Hi Isaac
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Oct 2020, 10:44
Official
Hi Isaac
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank