Horrible Service

I submitted a ***** case with my Bank where a Capitec account was involved as the *****ulent party. I’ve been waiting for over a month now for a response from Capitec to inform my bank if there are funds in the account. This amount of time is absolutely inexcusable to just simply let my bank know if the funds are recoverable. Honestly don’t take Capitec seriously as a bank and would never take an account with them just through through their slow service.