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agnes M

1 reviews | Active since Dec 2015

01 Apr 2021, 13:37

horrible service

The service I received today at Capitec bank was beyond **********, I do not know if the bank does even value senior citizens who cannot read nor write. I would definitely not recommend anyone especially senior citizens who need to open bank accounts. in future I would recommend that training be given to the Thabong staff on how they treat citizens who cannot read or even write they are no less important. I am ****ed and disappointed by the bank what your staff do reflects the bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2021, 07:49
Official
Good day Agnes
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank