dK
daphne K
1 reviews | Active since Jun 2013
06 May 2015, 08:31
Horrible people
Phone the call center to get an settlement letter for my loan. <br> the person on the phone could hardly speak English, i could hardly hear her and she was plainly rude when i asked here to speak up. <br>
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Capitec Bank's replyOfficial
06 May 2015, 08:43Hello doubletrouble,
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply06 May 2015, 08:43
Official
Hello doubletrouble,
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept our apologies for the poor service experience you had!
Richard Sofisa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank