FK
Felicity Kgaphola-Moloi

1 reviews | Active since Jun 2023

01 Jun 2023, 16:49

horrible long waiting times

poor services. there is nothing private about this bank, I mean even Home affairs is doing far much better. i mean whenever i call either capitec business person or business accout no one pics a call for 45 minutes..... they not ready to give services to SA customers.

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Jun 2023, 17:10
Official
Good day  Felicity Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply02 Jun 2023, 14:16
Official
Hello Felicity K

With reference to our telephone conversation/ email correspondence. 

I trust that you satisfied with the outcome.  We have proceeded to close your complaint. 

Kind regards, 

Capitec Bank