KM
Kgola M

1 reviews | Active since Nov 2019

18 Feb 2025, 10:47

Horrible horrible digital banking service

If you are looking to join a new bank please do not go to Capitec. When you need to fix your account the customer service will send you from pillar to post! You will be given a million reference numbers without the case in itself being resolved. You cannot pay for a service you struggle to use. My advice- go to a bank that will care about your concerns and attend to them

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Feb 2025, 12:37
Official
Good day Kgola M. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.