RP
Raylene P
1 reviews | Active since May 2019
19 Nov 2021, 08:50
HORRIBLE HORRIBLE BANK EVER!
I hate this bank ,horrible horrible services Ive been begging them for weeks to pay back my own money .......There was loadshedding and the ATM went off so I was unable to redeem my cash everytime I call with my airtime they investigating how long can a supid investigation like this really take ......Quick to deduct money from my account but when it comes to them paying they take years!!!!WORSE BANK EVER I WOULD RATHER RECOMMEND AFRICAN BANK OR TYME BANK AFFORDABLE BANK CHARGES AND AND QUALITY SERVICES.
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Replies (2)
Capitec Bank's replyOfficial
19 Nov 2021, 08:53Good day Raylene
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply19 Nov 2021, 08:53
Official
Good day Raylene
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 16:47Hi Raylene
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 16:47
Official
Hi Raylene
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank