Horrible

I deposited money on wednesday to my sister that needs the money urgently and money was stuck and atm said no service luckily it was outside their bank, went inside as one of their agents said but they said i have to wait for my money to be investigated for 24hrs its over that and called the customer care line and they said 7days do these people know thatmysister will be evicted because of them and 2 agents dropped the line, please helpi want my money