1 reviews | Active since Jun 2016
Horrible Customer Service
<p>I paid my loan in advance and unfortunately selected the wrong option as per the call centre agent that was called from the branch I was assisted by Elsie in the kempton park square branch that snickered during my complaint of them still debiting me a second time after I paid, I guess it's funny when it's not happening to you, I am gladly closing my account and will advise my family to do the same.</p>
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank
Pheliwe is a polite customer friendly person it would be lovely to deal with consultants that have her standards,thank you so much for the help Pheliwe you have restored my faith with capitec
Pheliwe is a polite customer friendly person it would be lovely to deal with consultants that have her standards,thank you so much for the help Pheliwe you have restored my faith with capitec