JB
Julius B
1 reviews | Active since Jan 2024
30 Jan 2024, 08:09
HORRIBLE!
Absolutely pathetic customer service. Have been trying to get issues on my online banking sorted for over 2 months now with no response or helpful feedback when I do eventually get to speak with someone. Empty promises one after the other to get a relationship banker to contact me.
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Capitec Bank's replyOfficial
30 Jan 2024, 18:23 Good day Julius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply30 Jan 2024, 18:23
Official
Good day Julius
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank