DS
Dewald S

1 reviews | Active since May 2017

07 Oct 2021, 21:17

Horrible bank to be with.

I made EFT payments to supplier and did not receive what was promised made eft recall with Capitec aftet millions of calls were i was told that service is off or slow and we will call u back no calls. Then report on Hello Peter and received email from Meesha Vanmari Complaint Management Officer Complaint ManagementMeesha Vanmari Complaint Management Officer. saying rhe called me no awnser i need to call back called back and left a message up to date no call back and no awnser to emails by the time capitec assist no more time to reverse eft will sue them for my money. They getting as big banks now just take money and dont care for cliets. Pathetic stay away feom Capitec worst service you will receive

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Oct 2021, 07:11
Official
Good day   Dewald Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank