Horrible Bank.

This is a useless bank that I gave a chance because I thought that they were great. Internet banking very inconvenient, they give you a token that if you use app log in then they deactivate the token and it will never work again and they do not even inform their customers of this. Now if I want to use the token again I must go to them and buy a new token. Where is convenience? The whole reason for internet banking is convenience but with Capitec you will get the worst experience. They want us in lines sitting at their branches as if we do not have anything better to do with our time. The simplified personal banking is not so simplified when you are their customer. Horrible experience and planning on closing my account and switching my salary back to my FNB account because they know what internet and cellphone banking is all about. The team leader that i spoke to, Dimakatso Nkabinde was even worse, calling me a ****, nonsense.