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Rupert W
1 reviews | Active since Jun 2018
14 Feb 2021, 09:38
Horrible after service when trying to get your money back.
Since last year I have been asking for a reversal of a payment made incorrectly (wrong banking details) I have been told that it has been escalted for the UMPH TEEN TIME!! Nobody able to do their job????!!!!
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Replies (2)
Capitec Bank's replyOfficial
14 Feb 2021, 09:56Good day Rupert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Feb 2021, 09:56
Official
Good day Rupert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Rupert W's updateReviewer Update
14 Feb 2021, 10:35Just do NOT tell me you will escalate the matter. I want the money back
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Rupert W's update14 Feb 2021, 10:35
Reviewer Update
Just do NOT tell me you will escalate the matter. I want the money back