1 reviews | Active since Mar 2014
Horribel and Shocking Poor Customer Service
<p>I refer to Incident ********** 0 that was raised on 01 August 2016, and it’s almost a month later it is still not resolved. No words can expressed how dissatisfied I am about your service.</p> <p>I honestly don’t want to ever to any business with you and currently exploring other options of closing my account with you and moving it to another bank.</p> <p>Again I went to your branch in woodmead on Friday, 26 August 2016 to have my monthly payment increased. Again I was sent all over the place and no one could assist.</p> <p>To date this issue is not resolved.</p> <p>And please do not send me “ you sincerely apologize for the inconvenience and you strive you improve your customer’s experience email”</p> <p>Resolve the issue.</p> <p> </p>
I acknowledge your posting, and have referred it to Candice Dadwson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dadwson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
