TM
Tebogo M

1 reviews | Active since Nov 2016

06 May 2021, 11:26

********** service by call centre agent Ayanda Ndou

The service I received today from your call center agent Ayanda Ndou was **********. please train your call centre agents or say goodbye to clients

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 May 2021, 11:29
Official
Good day Tebogo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply19 May 2021, 12:02
Official
Good day Tebogo

Feedback was provided.

The matter is resolved. 

Kind regards
Capitec Bank