hope this matter can be resolve and we continue using the Capitec bank.

Item: Capitec Bank
Rating: 2
Author: edmond O

My girlfriend is having the same issue I'm seeing here having of international online purchase that we don't know and it keeps bouncing back with insufficient funds then CAPITEC BANK will charge her for insufficient funds it happened on 26/12/2021 and 02/01/2022..we are not happy with the service as we have been going to the Jabulani mall branch but they told us these nothing wrong with the account but the fees are not doing us any good..

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

26 Jan 2022, 06:47

Good day Edmond

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply26 Jan 2022, 06:47

Official

Capitec Bank's replyOfficial

03 Mar 2022, 08:17

Hi Edmond

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply03 Mar 2022, 08:17

Official